VoIP Troubleshooting

Please visit this section to solve most of the issues about VoIP service. Simply click on the topic on the left side menu in finding more information about.

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Features / Rates Related

How can I disable or block caller ID? How is caller ID handled?

Caller ID cannot be blocked or disabled.

If you don't have US or International virtual phone No. to receive calls, when you place calls the system will send your account No. such as "5551231234" as the No. the call was placed from.

Although other Boloh customers can call you back with this No., it is not reachable from regular (PSTN) phones

If you have US virtual phone No. to receive calls, when you place calls the system will send your US Phone No., as the No. the call was placed from.

If you have International virtual phone No. to receive calls when you place calls the system will send your account No. such as "5551231234" as the No. the call was placed from.

We can not guarantee Caller ID. If the callees phone No. Provider looks to associate the DID with a Name, the CID will probably be displayed as UnKnown, No Data, or just blank.