VoIP Troubleshooting

Please visit this section to solve most of the issues about VoIP service. Simply click on the topic on the left side menu in finding more information about.

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Features / Rates Related

How do I forward calls to another phone No.?

To forward calls to another phone No.;

1. Logon to My Account

2. Click on "Features" and than "Incoming Calls" link

3. Turn the status "ON"

4. Enter the No. you want to forward calls to.

To forward to any phone No. in US you must enter 1 + Area Code + Phone No.. To forward to any PSTN phone No. that is outside of US, you must enter 011 + Country Code + City Code + Phone No.

4. Click on "APPLY" button.

NOTE. When calls are forwarded to PSTN (regular) phones the rate of calling that destination will be deducted from your call credit.